Shipping Policy

Thank you for shopping with Aisora AI. Here's everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

We ship internationally. Estimated delivery times are as follows:

Australia: 7–20 business days
United States & Canada: 10–25 business days
United Kingdom & Europe: 10–25 business days
Rest of World: 15–30 business days

Please note: These are estimates and may vary due to customs processing, carrier delays, or peak periods.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier's website.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product or shipping prices.

Lost or Delayed Packages

If your package appears lost or has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier on your behalf.